The coolest thing since ___ (insert your phrase here).

My neighbor thinks I’m crazy.  I just had a significant website issue solved by someone who lives in Asia that I’d never heard of before last week and who barely speaks English.  And did I mention I never even talked to him on the phone?

But not to worry, it’s not quite as reckless as it seems.  Just call it “crowdsourcing.”

Welcome to the world of “crowdsourcing”!

For those of you who don’t know what it is – here’s a real world example.  There is a website called Fiverr.com where you can find people willing to do various jobs for $5.  I found someone who posted a job for technical work that I needed.  I checked out his profile and his references – all of which looked good.  I posted my job requirements.  And for the grand sum of $5 – he fixed my problem.

What is crowdsourcing?

Crowdsourcing is a relatively new trend which refers to the process of looking to a group (or crowd) of people who are willing to work on something you need done.  Some of the first examples of crowdsourcing websites were sites like 99designs.com where you could open a bid to have graphic designers submit a logo in an open contest form.

But this idea (fueled by technology) has grown steadily since then and now you can find sites like fiverr.com everywhere.

Where else can you get a computer problem solved, or have a woman write your name on her breasts – all for the same amount we paid on “drinkin’ with Lincoln” night in college?

No it’s not a joke

The amazing thing is that people on these crowdsourcing sites take their work seriously.  They guard their profiles closely and do all they can to ensure positive reviews.  And when thigns don’t work out – the website owners step in and either refund your money or find someone else to get the job done.  Sometimes I wish I could get this sort of service from local businesses!

So as silly as it sounds, finding someone across the world to do a job for $5 is now actually a legitimately sound business idea.  That is, if you’re open minded enough to try it.

Why 3 listings of course!

In today’s world, talking about being first on Google for something is starting to get complicated. With the introduction of “personalization” of search, the items you see for a particular phrase will vary greatly from what I see when I search.

The good news though is that with the introduction of varied results, there are now more chances than ever for you to have MULTIPLE listings on Page 1 of Google for a certain phrase. So today, the real goal in the search engine marketing profession is to gain multiple listings instead of just focusing on one.

Go for #1 spots in all 3 areas

With Google, you have 3 possible spots that you could appear “#1” for a various phrase:

1. Natural, organic results – these are the regular, non-paid results that everyone knows and trusts.
2. Paid search ads – these paid placements appear at the top and to the side of relevant search phrases.
3. Local listings – in certain cases, Google is now displaying a set of local listings which are near to the locality of the place you have searched.

That’s not all – claim more spots with “Universal Results”

Have you noticed that when you search for something you get results that include news, videos and articles about the phrase in addition to regular search results? These are called “universal results” which are designed to give you a well rounded sample to choose from.

The good news is that companies can now shoot for multiple listings there as well with highly ranked videos, news items and articles or even social results from sites like Facebook and Twitter.

If you can’t beat them, join them

It seems simple – become the most relevant and Google will put your company on the first page. However, in order to know how to make Google recognize your website as the most relevant one, you would have to know the algorithm that Google uses to rank websites. That algorithm is a closely guarded secret, which is why there is no single recipe to the right mix of SEO, PPC, and keyword placement to get onto page one.

Our suggestion, go after multiple results on the first page so when you can’t win for one, maybe you’ll win for another!

The one digital marketing acronym everyone should know

SERP stands for Search Engine Results Page. When you type a phrase into Google or any other search engine, the results for that search appear on a new page in your browser. This is the SERP, and for businesses concerned with online marketing, being on the first SERP is one of the top priorities.

Why it matters to businesses

Let’s face it, who looks past page 1 for anything on Google? If a customer has to go to the second page of results to find your website, they are far less likely to find you or to conduct their business on your site.

What a typical SERP looks like

On the SERP, you will see three types of results.

• On the left side of the page is where one can find natural or organic listings, those which are placed there because the search engine finds them to be the most relevant to your search terms.
• Above those are the sponsored links. Companies pay the search engine to be placed in these positions.
• On the right side of the page are the paid advertisements, the PPC ads.

Which is the best place for my business on SERP?

Everybody wants to be #1 on Google for their dream phrase, but sadly everyone can’t be first. Even so, there are strategies for placement on search results pages that may benefit you such as occupying multiple positions on the page. Today we look at sponsored results, regular organic results and local results as 3 opportunities to show up on the page. Stay tuned to future blog posts to learn more about this.

How to evaluate how “good” is your website?

When we talk to new clients, most of them fall into one of 2 categories. First are the people who know they have a lousy website and need a new one. We applaud these people for being reasonable and open to suggestions.

However, the 2^nd crowd thinks their websites are great. And we have to be careful with this because websites are sometimes like children, in that only a parent can call them ugly without fear of a fist fight.

The brutal truth

At the end of the day, the goal is to get people to your website and get them to become customers. And the truth is that if your website isn’t good enough, your online marketing efforts may be largely wasted. And in today’s economy, that’s a luxury most of us can’t afford.

Questions to consider if your website passes the “smell test”

• Does it engage visitors quickly? You have about seven seconds to convince someone who comes to your website that they want to stay, and this time includes load time.
• Does it load quickly? Not only does load time count towards engaging visitors, it also affects the way that search engines rank a website. Slower sites are ranked lower, so ensuring that yours loads quickly is a necessity.
• Does it have great content? When the visitor feels engaged with the site, they want to read more and take part in conversations on the website. They are more likely to turn into customers when they find your site interesting, and more likely to return regularly.
• Does it set you apart from competitors? This is more than great graphics or pleasing colors. Smart design involves placing the information in a way that will lead to conversions, such as clearly telling visitors how your are different than everyone else that offers the same service.

Don’t Ignore Your 2010 Business Card

Remember, your primary digital asset is not your Facebook page or your Twitter account or a really great email ad; it is your website. Take the time to make sure that your website is representing your business well and serving as an effective business tool.